Pet Portrait Artist Julie Palmer

frequently asked questions


questions about your photographs

1. Are my photos OK for a portrait?
What makes for a good photo for you to work from? Do you have any guidelines?
2. Dog memorial portrait
My pet has died and I only have poor photos. Can you create a memorial portrait from this? And do you return the photos?
3. Sending your pet photos
Do you accept photos by email? Can I post them to you? What digital format should they be in?

questions about ordering

1. How long does a portrait take?
How long will it be before I receive the work?
2. Gift vouchers
Can they be made out to a specific amount?
3. Internation Commissions
I live in the USA. Can you deliver to here?

questions about the portrait

1. What is a pastel painting?
How is it different from an oil or watercolour?
2. Group portraits
I'd like a number of my dogs together in one portrait, but I don't have a good shot of them all in one photo. Is this possible?
3. Backgrounds to portraits
Can I choose a background for the portrait?
4. Custom portraits
Can I ask for additional features to be added such as collars, scarfs and the name of my pet on the portrait?
5. Do you paint anything else to commission?
Do you paint people, houses, landscapes etc?

framing and the size of portraits

1. What size of portrait do you recommend?
What size do you advise for my breed of dog, and what size would you suggest for full body portrait?
2. Can you work to a specific dimensions?
Can you create the portrait to fit my frame?
What is the largest size possible?
3. Framing a pastel painting
Do you frame pastel paintings, and how should they be protected?

payment, delivery and refunds

1. What happens if I'm not happy with the portrait?
My comprehensive refund policy
2. Methods of payment
How do I pay for the portrait? Can I pay by cheque/credit card? Do you take a deposit?
3. Delivery costs
Are the portraits insured in transit? Do you post overseas?

Gift Vouchers


A gift voucher is an ideal option if there is not enough time left to order a portrait, or if you would prefer for your recipient to choose the size of the portrait, and perhaps which photo they would like the portrait from.

Gift Voucher

Gift vouchers are presented with a small colour brouchure featuring different examples of previous works, as well as ordering information, and an ordering form.

They can be made out to any amount. If you have in mind a specific size of portrait you would like to give, you may wish to add the postage costs onto this amount (insured postal delivery is currently 12).

If you would prefer to be discreet about how much the gift has cost, it's also possible for the voucher to read for a specific type of portrait (e.g. 'a 16" by 12" head and shoulders study of Rockie'), rather than have the price value printed on the voucher. If you would prefer this option, please request this when you come to order.

on receiving this dalmatian portrait, the customer wrote:
" partner thought that it was wonderful and could'nt believe how good you did the portrait".
Flag of Great Britain UK -buy a gift voucher online
Flag of USA USA and world - buy a gift voucher online

please select your currency:-

To order a gift voucher via the post and pay via cheque, please click on the pdf image on the right to download and print an order form.
Pet Portrait Order Form

All images are copyright 2001 to 2018 Julie Palmer. Portrait images must not be reproduced in any form without the express permission of the copyright holder.

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